The finalists of Pest Technician of the Year 2025 all demonstrated strong pest control knowledge, a customer-focused approach and excellent problem-solving abilities. But there can be only one winner…
Professional Pest Manager is pleased to announce the 2025 winner of the Pest Technician of the Year award is Nathan Rich from Benefit Pest Management in Lake Macquarie (NSW).
The two runner-ups, and highly commended, were Sam Phalla from Casey Pest Management in Melbourne, and Rhys Corbet from Local Pest Experts in Taree (NSW).
The awards were presented at the Pestech Roadshows by Dr Phil Ridley, Director at Professional Pest Manager magazine and Jason Green, General Manager at Agserv.
Now in its fourth year, the award recognises the individuals are actually providing the pest management services; those dealing with the pest problems on site and interacting with the customers (rather than a company award).
“The award has now developed a certain prestige and can be leveraged by the winner and the business they work for as a powerful marketing tool,” said Dr Phil Ridley, Director of BD Publications, which runs Professional Pest Manager magazine.
Mr Rich was a finalist in 2024 and his success in 2025 shows his continued high level of performance and determination to go one better.
The competition involved the completion of a short but challenging online quiz that included pest identification and treatment questions, submission of customer reviews and a panel interview for the finalists.
“We continue to be impressed by the quality of all the finalists. They all show similar attributes, with problem-solving skills and a customer-focused approach being key to their success… essential given that we are a service industry,” commented Dr Ridley.
“We were really pleased with the number of entrants, however, we would like to see some more female technicians throwing their hat in the ring in 2025.” Dr Ridley added.
Professional Pest Manager would like to thank Agserv for its continued support in sponsoring the competition.
