{"id":5431,"date":"2015-11-01T12:15:16","date_gmt":"2015-11-01T02:15:16","guid":{"rendered":"https:\/\/ppmmagazine.com.au\/?p=5431"},"modified":"2021-04-24T02:30:48","modified_gmt":"2021-04-23T16:30:48","slug":"globe-growth-means-benefits-for-pest-managers","status":"publish","type":"post","link":"https:\/\/professionalpestmanager.com\/nz\/professional-pest-manager-magazine\/globe-growth-means-benefits-for-pest-managers\/","title":{"rendered":"GLOBE GROWTH MEANS BENEFITS FOR PEST MANAGERS"},"content":{"rendered":"

Globe Pest Solutions has grown over the last four decades to become one of the major distributors of pest control products and equipment in Australia.\u00a0<\/em>
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Pest managers know the importance of good advice and being able to obtain the products they need, easily and conveniently. Time is money, and pest managers don\u2019t want to waste either. That\u2019s why Globe Australia<\/a> has become the preferred partner for a growing number of pest managers around Australia.<\/p>\n

Globe Australia was established more than 40 years ago when the pest management arm was established alongside their original turf management business. Back then they had just a few staff and branches, a contrast to the Australia wide company and growing organisation that it is today.<\/p>\n

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Globe Pest Solutions Melbourne circa 1993<\/figcaption><\/figure>\n

Sean Fleming<\/strong>, manager of the Tullamarine branch in Melbourne (branch pictured above) is one staff member who has witnessed much of the growth in Globe Australia. Mr Fleming started working with Globe 22 years ago and is a licensed pest controller himself.<\/p>\n

\u201cGlobe Australia has grown steadily over the years and continues to grow for a very simple reason. We have a great team of well-trained, industry experienced staff, most of whom themselves are qualified pest managers,\u201d said Mr Fleming.<\/p>\n

\u201cWe assist our clients by not only selecting the most suitable products for pest reduction and minimisation \u2013 but also consistently recommending forward thinking solutions\u00a0for ongoing pest management and control. That\u2019s why our customers keep coming back to us!<\/p>\n

\u201cWe value the working relationship we have with our pest manager clients and support this philosophy with product quality, reliable service, as well as the ability to stock and supply a wide range of products.\u201d<\/p>\n

Over the years, Mr Fleming has seen a lot of changes in the pest management industry and can see that there are a lot more yet to come. \u201cWhat we see now is a more diverse range of individuals and companies entering the marketplace.<\/p>\n

On top of that, there is a greater range of product options available, along with more technical and specialised direct control methods targeting specific types of pests.<\/p>\n

\u201cIn addition, the pest management industry is developing new technological solutions to improve service efficiency. Smartphone apps to identify pests, mobile communication technologies that bring real-time technical support and greater information management for customers, are all progressing at a fast pace and are developments we support.<\/p>\n

\u201cThe landscape is much more competitive these days, not only for us, but also for pest managers. However, we see this as an opportunity because we have the quality staff, knowledge, branch network and industry linkages that will carry us and our customers into the future,\u201d he concluded.<\/p>\n

Globe Australia has an extensive network of branches throughout Australia. There are branches in every mainland state capital city as well as Townsville, Newcastle and the Gold Coast.<\/p>\n

\u201cWe now have two branches in Sydney, one at Wetherill Park and another at Padstow,\u201d said Kevin<\/strong> Parsons<\/strong>, client manager for Globe Australia and Padstow branch manager. \u201cThese branches were recently established and were custom designed for the purpose of efficiently servicing our pest manager customers. For example, each branch has a dedicated training room and showroom.<\/p>\n

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Globe Melbourne warehouse<\/figcaption><\/figure>\n

\u201cThe branches are strategically located to make it quicker and easier for pest managers to drop in, pick up product, seek advice from our staff, or attend one of the training sessions that we regularly run.<\/p>\n

\u201cIt also means that pest managers don\u2019t need to hold large amounts of stock. The branches are conveniently located near major motorways making it easier for pest managers to just pop in, have a chat, and pick up what they need.\u201d<\/p>\n

Mr Parsons believes that pest and product information is a key requirement for pest managers. \u201cIn this business, good technical knowledge gives pest managers an edge over their competitors and builds confidence with their consumer customers. It also means that pest managers can complete jobs safely and properly to minimise call backs.\u201d<\/p>\n

With this in mind, Globe have developed a \u2018Knowledge Centre\u2019 where pest managers can access up to date, detailed information on a wide range of pests, either online or in hard copy.<\/p>\n

\u201cThe knowledge centre concept has been well received\u00a0by pest managers and complements the pest manager training we conduct in the branches. What makes it all the more valuable is that the training is carried out by highly experienced staff such as Garry English<\/strong> and Brett Black<\/strong>, in addition to myself.<\/p>\n

\u201cBetween the three of us we have over 100 years of pest management experience!\u201d added Mr Parsons.<\/p>\n

Globe Australia is part of the larger Amgrow Group, which means they are a well-resourced company. \u201cThe advantage of being in a larger group means we can stock a wide range of products and brands. So when pest managers visit our branches, they can be confident they can pick up the stock they need \u2013 on the spot. Being part of a large group also means we can invest in staff and product development, as well as new branches and facilities.<\/p>\n

\u201cAt Globe, our aim is to maximise the success and profitability of our pest manager customers. We do this by providing great service, great technical information and convenience,\u201d concluded Mr Parsons.<\/p>\n

With their customer focused mindset and staff, it is no surprise that Globe Australia continues to grow.<\/p>\n","protected":false},"excerpt":{"rendered":"

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