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EFFICIENT, COST EFFECTIVE AND COMPLIANT REPORTING

Together with Rapid Solutions, QLD company Form Pigeon has developed an easy way to create accurate pest reports on mobile devices.

Report Writer is an easy to use mobile application that eliminates something we all hate: time consuming and laborious filling in of forms by hand. By converting custom designed forms into professional branded reports, Report Writer offers pest managers the ability to improve compliance, minimise mistakes, ensure consistency and improve their bottom line.

The Report Writer system was developed by the team at Form Pigeon, based in southeast Queensland.

“We have been working alongside Rapid Solutions and many businesses over the past 18 months improving the technology and user experience, based on feedback we have been getting from technicians on the ground. It is very important to us to make sure the experience of end users is first rate and helps save time and improve their business,” said Mark Barrett, co-founder of Form Pigeon (pictured above, centre, with other members of the Report Writer team).

Key features of Report Writer:

  • No set-up fee
  • Free one month trial
  • All Rapid Solutions reports included
  • Preview reports before sending
  • Ability to add photos and diagrams to reports • Auto-complete function
  • Contacts function
  • Technical App support
  • Available on iPad and Android devices
  • Reduced outlay on paper, toner and form pads.

Exciting developments in 2016

A range of further developments is in the pipeline to be delivered in 2016. These exciting improvements have been based on that all-important feedback from our customers.

An iPhone version of Report Writer will be ready in the new year. This has been a request by many and will assist the technician when they are operating in those tight, hard to get to places. They can simply take the photos on their phone direct to Report Writer without having to upload them to another device to complete a report at a later date.

Form Pigeon also realise a large number of technicians currently have iPhones and this update will save them having to buy a tablet to use Report Writer. The iPhone version is currently being tested and will be released to the market shortly.

A new Android version will be released with a focus on increased speed and the ability to work offline, a feature that many have requested.

Users will also be able to integrate with accounting software Xero early next year, so invoicing and data entry will no longer need to be double handled. Xero is the world leader in cloud based accounting software.

The ‘tech support’ portal is being upgraded from UserVoice to Desk, which will have many benefits to your business as well as giving us crucial statistics on any feedback you are giving. Desk is a product of Salesforce and is a leader in customer support.

Mr Barrett concluded, “Our partnership with Rapid Solutions has allowed their pest management and building inspection knowledge and experience to combine with the software development expertise of Form Pigeon. We believe this has resulted in the report writing system of choice for the pest control industry and building inspection industries.”